- Oversee the day-to-day operations of housing facilities, including check-ins, check-outs, maintenance requests, and cleanliness.
- Coordinate housing assignments, ensuring fair distribution and efficient utilization of available spaces.
- Maintain accurate records of housing occupancy and related documentation.
- Collaborate with maintenance teams to ensure that accommodations are in good condition and meet all safety and hygiene standards.
- Arrange timely repairs and maintenance services as needed, addressing issues like plumbing, electrical, HVAC, and general upkeep.
- Act as the primary point of contact for housing residents, addressing their concerns, queries, and requests promptly and professionally.
- Foster a positive and supportive living environment, promoting a sense of community and cooperation among residents.
- Implement initiatives to improve resident satisfaction and overall living conditions.
- Ensure that all housing facilities comply with health and safety regulations and guidelines.
- Conduct regular inspections to identify potential hazards and address them promptly.
- Provide guidelines to residents on safety protocols and emergency procedures.
- Apply safety protocols and ensure that employees follow proper safety procedures and practices.
- Stay updated with industry regulations and best practices related to housing operations and hygiene.
- Maintain clear communication channels with both residents and People & Culture Leader, reporting any significant issues or trends.
- Keep accurate records of resident complaints, maintenance requests, and resolution actions.
- Maintain open communication channels with team members, addressing concerns to People & Culture department and providing feedback.
- 02 Years experience in a similar role
Accommodation Supervisor - Sir Bani Yas, United Arab Emirates - Anantara
Description
Job Description
The Staff Accommodation Supervisor is responsible for overseeing and managing the accommodations provided to hotel team members. They ensure that housing facilities are well maintained, safe, comfortable, and meet the needs of the team members. This role involves coordinating housing assignments, addressing residents' concerns, and maintaining a positive living environment.
Responsibilities
Accommodation Supervisor
Maintenance and Repairs
Resident Relations
Health, Safety and Compliance
Communication and Documentation
Communication
Qualifications
Additional Information
Remote Location