E-commerce Manager - Abu Dhabi, United Arab Emirates - EC2 Consulting Solutions

EC2 Consulting Solutions
EC2 Consulting Solutions
Verified Company
Abu Dhabi, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Key Responsibilities:


  • Lead the creation and execution of strategic ecommerce initiatives that align with the company's overall objectives, driving profitable growth.
  • Take full ownership of the website's operational capabilities, including aesthetics, functionality, and content, ensuring a seamless, engaging, and efficient user experience.
  • Utilize advanced analytics to analyse each point in the growth marketing funnel, test and implement winning strategies to acquire and convert new eCommerce and subscription customers.
  • Third-

Party Integrations:

Leverage analytics tools to monitor key performance indicators (KPIs) such as click-through rates, bounce rates, and customer retention rates, and use this data to make informed decisions that optimize website performance and refine marketing and site strategies.


  • Manage day to day operations and develop, maintain operational procedures for the e
- commerce activities, including order management, customer service, fulfilment, ensuring alignment with business operations.

  • Oversee the online product catalogue, ensuring it is reflective of the brand, aligned with market demand, and effectively promoted to maximize sales potential.
  • Manage product promotions, and pricing strategies to align with inventory and sales objectives, including the introduction of new products and the phasing out of underperformers.
  • Handle customer service escalations, providing solutions for complex customer service issues that arise from online transactions.
  • Ensure that the ecommerce platform is robust, secure, and compliant with all relevant regulations, safeguarding customer information and company data.

Qualifications:


  • 5+ years' experience in a consumerfacing digital marketing role, preferably in an eCommerce environment.
  • Demonstrated impact in a performance marketing, eCommerce, or sales role.
  • Experience using platforms like Shopify, Recharge, Klaviyo, Square, Optimizely, Site Catalyst, or related marketing/eCommerce technologies.
  • Strong marketing and techsavvy mindset.
  • Excellent communication and collaboration skills.

Pay:
AED8, AED15,000.00 per month


Experience:


  • E-Commerce: 5 years (preferred)
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