Shisha Waiter - Fujairah, United Arab Emirates - Le Royal Abu Dhabi

Description

POSITION SUMMARY

Main Responsibilities

• Follow all Marriott policies and procedures.
• Comply with 'clean as you go' policy.
• Practice safe work habits at all times.
• Report to work on time and in a neat, clean and pressed uniform including name badge, Daily Basics card, pen, pad, bottle opener, lighter and pieces of cork.
• Follow self-cashiering procedures.
• Report problems immediately to a supervisor.
• Prepares, sets up, and serves Shisha according to established standards and presentation.
• Ensures that the bar is well-stocked with Shisha accessories and all necessary equipment and accessories.
• Handles guests' concerns professionally.
• Responsible for packing shishas, preparing the shisha bar, and generally keeping the bar areas clean.
• Responsible for preparing charcoal needed for shisha serve and transferring it in a safe manner.
• Coordinate with the shisha supplier and outlet supervisor in maintaining the par stock of following items.

EssentialFunctions

• Setuptherestaurantefficientlyandaccurately,includingthetables,barandanti-pasta/fishcounter
• Activelyparticipateindailystandupbriefingsandtastepanels
• EnsureknowledgeoftheBasicoftheDayandtheFoodandBeverageBrandStandards,andensurethesearefollowed
• Handleanassignedstation,andleavetheflooronlyafterpermissionfromasupervisor
• TakeandserveguestorderspromptlyandaccordingtoBrandStandards,sequenceofservice,andsalesdialogue
• Beawareofany86items
• Alwaysofferachoiceofsparklingorstillwater
• Checkbackaftertwobitesofthemaincourse
• Crumbthetableaftermaincourseorwhennecessary
• Changetheashtrayaftertwobuttsandafterputtingdishesonthetable
• Offerarefillwhenathirdofthedrinkisleft
• Clearemptyglassesanddishesasnecessary
• ServeallbeveragesinaccordancewithBrandStandardsandUseRecords
• Answeranyguestquestionsaboutthemenuitems,dailyspecialsandbeverages,includingknowledgeoftheingredients,preparationmethodsandgarnishes.Makeappropriatesuggestionstosuitguestneedsandproactivelyup-sellitems.
• Checkfoodbeforeservingittotheguesttoascertainthatappearance,temperatureandportionsarecorrect.
• OperatetheMICROSsystemaccurately:
• Ensureaccurateandinformativepunchingoforders
• Haveanyvoidsoradjustmentsinitialedbya supervisor
• Ensurethepromptbussingoftablesoncetheguesthasdeparted.Ensureallre-setupsoftablesareclean,stainfreeandaccurate,withspecialattentiontodetail.
• Sidestationsmustbecleanandorganizedatalltimes.
• Doallnecessaryset-upandsideworkassigned.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.