- A proven track record of 2 years in
a Luxury Hotel environment in a similar role, delivering sensational Guest
Experiences synonymous with FIVE's award -winning Service Quality. <\/span>
<\/span><\/li> - Excellent Customer Service skills
with a Passion for providing Exceptional Service.<\/span>
<\/span><\/li> - Always displays a professional
attitude, taking pride in offering Vibrant Conversations and Helpful Suggestions.<\/span>
<\/span><\/li> - A Proactive Nature, coupled with a meticulous
Eye for Detail, ensuring every aspect of the operation is Curated to Perfection.<\/span>
<\/span><\/li> - Impeccable communication skills, both verbal
and written, with fluency in English (additional languages are a plus).<\/span>
<\/span><\/li> - Next -level skills in Improving Customer
Satisfaction and Driving Profitability, showcasing a commitment to
Industry -Leading Standards.<\/span>
<\/span><\/li> - 'FIVE -Styled'
Visionary thinking by <\/span>finding
creative solutions, while taking Ownership for all duties and tasks assigned.<\/span>
<\/span><\/li> - A hands -on attitude, fuelled by a 'Can -Do'
Spirit.<\/span>
<\/span><\/li><\/ul>
<\/p>Key
Responsibilities<\/span><\/u><\/b>
<\/p>
<\/div>- Possesses a Comprehensive
knowledge of FIVE, including all Departments, Services, Experiences, and Award -Winning
Dining Hotspots<\/span>
<\/li> - Meticulously
controls every room, ensuring their cleanliness, operation, and stocking
adhere to FIVE's Remarkable Standards, resulting in Sensational Guest
Experiences.<\/span>
<\/li> - Builds rapport
with all in -house Guests, recognising and obtaining specific individual
preferences to Curate a Bespoke, 'FIVE -Styled' Experience.<\/span>
<\/li> - Keeps a record
of guest history, including preferences, to maintain the Gold Standard of
Communication within the Department.<\/span>
<\/li> - Expertly maintains
the privacy and security of in -house Guests, always delivering
Unparalleled Levels of Care and Attention.<\/span>
<\/li> - Ensures the
Impeccable preparation and maintenance of Guest rooms for arrivals, creating
an atmosphere that is nothing short of Sensational.<\/span>
<\/li> - Facilitates the
check -out process for departing Guests, ensuring that the check -out
process is always done with Next -Level Excellence.<\/span>
<\/li> - Builds strong Relationships
with in -house Guests, attending to their needs, maintaining communication,
and ensuring they always feel the 'Vibe at FIVE.'<\/span>
<\/li> - Actively
promotes FIVE's Lavish offerings such as the Exquisite Facilities,
Boundary -Breaking Dining Concepts and Special Promotions, always staying
attuned to Buzzing events.<\/span>
<\/li> - Takes responsibility
for the daily Amenities Order and Amenities Deliveries, showcasing
First -in -Class Initiative.<\/span>
<\/li> - Seeks feedback
from Guests, striving to Elevate our Services to the Highest Level of Industry -Leading
Luxury, and shares Feedback with Direct Supervisor.<\/span>
<\/li> - Work<\/span>s<\/span> closely
with other <\/span>D<\/span>epartments such as
housekeeping and concierge to maintain the highest <\/span>'FIVE -Star'<\/span> <\/span>S<\/span>tandards
for our <\/span>G<\/span>uest<\/span>s<\/span>
<\/li> - Always<\/span> ready to take on other duties,
reflecting your Dedication as a Proud Member of the Exclusive FIVE Tribe.<\/span>
<\/li><\/ul>
<\/p> The Team<\/span><\/u><\/b>
<\/div>
<\/div><\/span>
<\/p>'FIVERs' are Cultured yet Chic, Confident
yet Self -Effacing, and Work Hard to Play even Harder. <\/span>As a FIVE Tribe Member, you'll Personify the distinct 'Vibe at FIVE' and
apply it to create Insta -Perfect Experiences for our Guests that keeps them Coming
Back for More. <\/span>If you Dream of being surrounded by Like -Minded Individuals who
share your Passion for Delivering Unforgettable Moments that last a Lifetime <\/span>– then Look No Further and Unleash your Next -Level Potential.<\/span>
<\/p><\/span>
<\/p>Sustainable Indulgence at FIVE<\/span><\/u><\/b>
<\/p><\/span>
<\/p>FIVE is a leader in Sustainable Luxury
Living and Hospitality, with its UAE -based Destinations being the first and
only Hotels in the UAE to obtain the International Renewable Energy
Certificates (I -REC) for achieving 100% renewable electricity for 2022. The
company's Science -Meets -Styled 'Sustainable Indulgence' Ethos has led to a
completely LEED Platinum -certified operational hospitality portfolio. FIVE Palm
Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings.
FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an
impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one
of just five hotels worldwide to receive Platinum Certification. FIVE
illustrates its Commitment to making 'Sustainability without Compromise on
Luxury Living' central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum
(BD+C). These Achievements highlight FIVE's Comprehensive and Committed Scope
of Sustainability Strategy permeating Operations, Governance and Community.<\/span>
<\/p><\/span>
<\/p>An Equal Opportunity Employer<\/span><\/u><\/b>
<\/p><\/span>
<\/p>The FIVE Tribe represents over 70
nationalities across its over 1500 'FIVERs'. FIVE is Committed to Hiring a Diverse
and Inclusive Workforce as an Equal -Opportunity Employer. Accordingly, FIVE
does not discriminate based on disability, race, age, sex, gender, sexual
orientation, ethnicity, religion or belief, nationality, marital status, or any
other basis protected under national or local laws. Ranked 10th on the Great
Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more
than a group of people working together – it is a Family bonded by common Values
and Goals, Celebrating People, Culture and Diversity. <\/span>
<\/p><\/span>
<\/p>About FIVE Hotels and
Resorts<\/span><\/u><\/b>
<\/p><\/span>
<\/p>FIVE Hotels and Resorts prides itself
on being Disruptively Different and Daringly Unique. Our Growing Portfolio of
Lavish Destinations are the epitome of Glamour and Experiential Luxury, and
currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich
and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team
who Breaks Boundaries and offers Unbeatable Next -Level Experiences at FIVE's
award -winning Hotels, Dining Concepts, and 360 -Degree Immersive Nightlife
Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of
High Achievers who Fearlessly Challenge Conventions on a Global Stage.<\/span>
<\/p><\/span>
<\/p> Find
out more here: ;\/span>
<\/div><\/span>
- Possesses a Comprehensive
Butler - Dubai, Dubayy (Dubai), -, United Arab Emirates - FIVE Hotels and Resorts
Description
An Exhilarating
Opportunity<\/span><\/u><\/b>
<\/p>
<\/p>
Are You Ready for a Daring Challenge
with The World's Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels
and Resorts is Redefining 'FIVE -Star' Hospitality and Setting the Gold Standard
across the Industry.<\/span>
<\/p>
<\/span>
<\/p>
Join the FIVE Tribe - and Get Ready to
Make Waves.<\/span>
<\/p>
<\/span>
<\/p>
The Candidate<\/span><\/u><\/b>
<\/p>
<\/span>
<\/p>
A Driven Self -Starter, you have Excellent
Communication, Leadership and Organisational Skills. As an Astute Creative and
Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a
Fast -Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and
You Execute Tasks Proactively with Precision and Finesse. A 'Can -Do' Attitude
Coupled with An Inherent Flair for Taking Ownership Makes You a Highly
Motivated Go -Getter.<\/span>
<\/p>
<\/span>
<\/p>
Your Outgoing and Approachable Nature enables you to
Seamlessly Connect with other 'FIVERs' and key Stakeholders, ensuring that
Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Butler will Empower
you to deliver Exceptional Experiences across our award -winning Lifestyle
Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment
that will take your Career to New Heights<\/span>
<\/p>
<\/span>
<\/p>
What We're Looking For<\/span><\/u><\/b>
<\/p>
<\/span>
<\/p>