Receptionist / Female / UAE National Only - Al-Ayn, United Arab Emirates - Ultra Medical Center

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description
Deal directly with patients, visitors either by telephone, electronically or face to face.

  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle patients inquiries
  • Provide pricing and delivery information
  • Greet and attend to patients in person and over the phone.
  • Professionally assist doctors, staff, visitors, and patients.
  • Answer all phone calls in a professional and courteous manner.
  • Maintain confidentiality of all doctor, staff, and patient information.
  • Schedule appointments between doctors and patients.
  • Liaise between medical departments with discretion and professionalism
  • Adhere to policy and procedures during all activates.
  • Assist with treatment as per agreed protocols.
  • Complete accurate documentation of patient visits.
  • Assist patients in filling required paperwork and collect copayments at each visit.

Salary:
AED1.00 per month


Ability to commute/relocate:

  • Al-Ayn: Reliably commute or planning to relocate before starting work (required)

Education:


  • Diploma (required)

Experience:


  • Receptionist: 2 years (required)
  • Hospital/
Medical Center: 2 years (required)

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