Receptionist / Female / UAE National Only - Al-Ayn, United Arab Emirates - Ultra Medical Center
Description
Deal directly with patients, visitors either by telephone, electronically or face to face.- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle patients inquiries
- Provide pricing and delivery information
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors, and patients.
- Answer all phone calls in a professional and courteous manner.
- Maintain confidentiality of all doctor, staff, and patient information.
- Schedule appointments between doctors and patients.
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all activates.
- Assist with treatment as per agreed protocols.
- Complete accurate documentation of patient visits.
- Assist patients in filling required paperwork and collect copayments at each visit.
Salary:
AED1.00 per month
Ability to commute/relocate:
- Al-Ayn: Reliably commute or planning to relocate before starting work (required)
Education:
- Diploma (required)
Experience:
- Receptionist: 2 years (required)
- Hospital/
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