Talent Systems Support Specialist - Dubai, United Arab Emirates - Black Pearl Consult

Description

Our client, a well-known HR solutions software provider, is looking for a Talent Systems Support Specialist to be based in Dubai.

In this role you will have the following responsibilities:

This is a critical role within our organization, as it involves maintaining and supporting our client's talent systems to ensure smooth and efficient operation.

The ideal candidate for this position is detail-oriented, analytical, and possesses strong problem-solving skills.

You must have a solid understanding of talent management processes and systems, and be able to quickly adapt to new technologies and trends in the industry.

Excellent communication skills, both written and verbal, are essential as you will be interacting with individuals at all levels of the organization.

Responsibilities

· Ensure the smooth functioning of our client's talent systems by conducting regular system checks and maintenance.

· Collaborate with the implementation consultant to configure and customize the talent systems to meet business requirements.

· Provide end-user support and training on the talent systems to ensure effective system usage across the organization.

· Troubleshoot and resolve technical issues related to the talent systems in a timely manner.

· Collaborate with internal and external stakeholders to implement system enhancements and upgrades.

· Analyze system usage data and generate reports to identify areas for improvement.

· Participate in testing and quality assurance activities for system upgrades and new system implementations.

Requirements

To be considered for this role, you must meet the following criteria:

· Bachelors degree in Information Technology or related field.

· Proven experience working with talent management systems, such as applicant tracking systems, learning management systems, and performance management systems.

· Strong technical skills, including proficiency in system configuration and troubleshooting.

· Knowledge of talent management best practices and industry trends.

· Excellent problem-solving and analytical skills.

· Exceptional attention to detail and organizational skills.

· Strong communication and interpersonal skills.

· Ability to manage multiple priorities and deadlines in a fast-paced environment.

Work Location - Dubai, UAE.

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