Assistant Restaurant Manager - Dubai, United Arab Emirates - Falla Restaurants

Falla Restaurants

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Summary:

Face of Falla Outlet to the customer. Assistant Restaurant Manager will provide our
guests with consistently high-quality dining experiences, and an unmatched motivation to supervisor, and other peers.

Responsibilities:

Oversea the dining area, supervises food and beverage service staff in accordance with
Falla operating policies that he or she may help establish.
Taking a lead and responsibilities on restaurant sales in terms of target achievement.
Taking a lead on business development, i.e. design and implement strategic sales that expand customer's base and ensure a strong Falla presence.
Creates a positive team atmosphere among Team Members.
Maintains records of staff periodic manner and operating costs.
Provides feedback and coaching to the FOH team regularly.
Understands building capability through Cross training.
Treats all Team Members fairly, with respect.
Works with FOH staff to ensure proper food presentation and proper foodhandling procedures.
Handle guest complaints in restaurants.
Schedules periodic food and beverage service staff meetings to ensure correct

- interpretation of policies and obtain feedback from staff members.

Maintain budget and employee records, prepare timesheets, and monitor bookkeeping records.
Keep a regular check on order/receiving supplies such as tableware, cutlery, and other items.
Arrange for maintenance and repair of equipment and other services.
Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
Ensures new products are executed properly the following rollout.
Is capable of handling irate customers with a friendly/calm attitude.
Ensures product quality and great service. Shows enthusiasm about guest within the restaurant.
Is flexible in dealing with changes/problems (e.g., being short staffed).
Shifts priorities and goals as work demands change.
Priorities tasks effectively to ensure the most important tasks are completed on time.
Delegates and followup effectively.
Taking Ownership of issues or tasks and also giving a detailed update to Department Manager.
Coaches team on how to exceed Guest expectations.
Effectively identifies restaurant problems through daily manager reports and can ideate & execute to resolve the same.
Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other recordkeeping tasks.
Proficiency in Point of sale (POS) software, inventory software, Restaurant guest satisfactory tracking software, etc.
Assist in planning a regular and special events.