Call Center Agent - Dubai, United Arab Emirates - IBT: Empowering Your Business with Technology

IBT: Empowering Your Business with Technology
IBT: Empowering Your Business with Technology
Verified Company
Dubai, United Arab Emirates

2 weeks ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description
Bilingual speaker - English & Tagalog
**- Should have very strong spoken and written communication skills

  • Good typing skills.
  • Available to start immediately.
  • Willing to work in rotational shift with rotational weekly offs.
  • MUST have 1 year call center experience.
  • Answering calls from customers professionally and responding to customer inquiries and complaints.
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Handling and resolving customer complaints on offered services.
  • Place new orders as & when needed.
  • Follow call script & etiquette.
  • Providing information on the services offered.
  • Escalating inquiries to respective departments or supervisor as & when needed.
  • Taking part in training and other learning opportunities to expand knowledge.
  • Adhering to all company policies and procedures.
  • Previous experience in Education domain will be an advantage.

Job Type:
Temporary

Contract length: 3 months


Salary:
AED3,000.00 per month


Application Question(s):

  • If selected, can you join immediately?

Experience:

- call center: 1 year (required)


Language:


  • Tagalog (required)
  • Fluent English (required)
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