Assurance - Academy - Senior Sales Support Associate - Dubai - PwC

    PwC
    PwC Dubai, United Arab Emirates

    1 week ago

    pwc background
    Full time
    Description

    Description

    & Summary PwC Global Overview

    With offices in 152 countries and almost 328,000 people, we are among the leading professional services networks in the world. We help organizations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services.

    PwC Middle East Overview

    Established in the region for 40 years, PwC has around 10,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

    Our regional team with its tailored solutions, brings international experience, helping our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.

    Line of Service Overview

    Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC's global network that is operating worldwide. PwC Middle East's Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.

    What is expected from you?

    Your job duties will include but will not be limited to:

    To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Advise / counsel queries relating to PQs including but not limited FIA, ACCA, CMA, CPA, CFA, CIPD, DipIFR, CIMA, ICAEW, PwC's Management Development Programme and non-PQs (open courses) directing students to the best suited programmes
  • Support personnel for customer interaction, engagement and relationship building
  • Convert leads to registered students status as per the sales targets. Support the entire sales process from lead generation and negotiation, to closing
  • Support Retail Sales:
  • Incoming and outgoing calls to enquiries generated from marketing activities
  • Walk in clients
  • Cold calls
  • Contacting old or unqualified leads
  • Providing sales support
  • Support sales and other promotional events including but not limited to open days, info sessions, workshops, field trips, student benefit sessions, School and University career fairs, exhibitions and social events to generate leads
  • Communicating effectively with clients / customers, ensuring minimum response times
  • Updating and maintaining CRM to ensure validity and completeness
  • Conduct secondary research and cold calling to build PwC's database
  • Assist in collecting payments, invoicing and liaising with finance on payment status

    • What will you bring?

    You are ambitious and get use of opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:

  • Excellent spoken and written English and Arabic skills
  • Excellent administrative and organisation skills
  • Experience with cold calling will be preferred
  • Professional yet approachable manner.
  • High attention to detail.
  • Ability to work effectively under pressure.
  • Ability to work well in a team as well as independently
  • Flexibility in working hours (evenings, weekends as and when required)
  • Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment
  • Bilingual proficiency in Arabic and English (oral and written) is a plus
  • Business development and client relationship building skills
  • Willingness to challenge the 'norms' and to create a cohesive and effective working team
  • Excellent project management skills
  • Knowledge in using technologies, and experience using Data Analytics tools is a plus
  • Commitment to valuing differences and working alongside diverse people and perspectives

    • The skills we look for in future employees

    All our people need to demonstrate the skills and behaviors that help us deliver our business strategy - that make up "".

    The PwC Professional framework plays a significant role in outlining the capabilities needed by our people to flourish, learn and develop together as leaders at every level. The framework exists to support the development and career progression of our people, helping them to meet the expectations of our clients, colleagues and communities in today's changing global marketplace.

    Why you'll love working for PwC

    We're a business that leads with the heart and we prioritize our people. Led by our value of care, we find ways to help our people, our clients and one another. With PwC, you will ignite a meaningful career and will be provided with a range of financial and non-financial rewards and benefits designed to encourage your growth, like:

  • A competitive remuneration plan in which you will be rewarded for your success and acknowledged for the value you provide to our company .
  • We encourage an inclusive and diverse culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. This makes us strong as a business, enabling us to solve important problems and deliver value to our clients.
  • A flexible workframe to encourage work-life balance.
  • We care about our employees' mental health and well-being by providing specialists to offer advice, as well as meditation, yoga, and other relaxation online sessions.
  • Limitless opportunities for continuous learning and digital upskilling.
  • A friendly atmosphere that encourages innovative mindsets, relationships development, and assisting others in growing and working in ways that bring out their best.
  • A competitive Schooling allowance and insurance packages (As per PwC policy).

    • To learn more about our new equation that built this culture please visit .

    If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.

    Learn more about " " through .

    Education

    Degrees/Field of Study required:Degrees/Field of Study preferred:

    Certifications

    Required Skills

    Optional Skills

    Desired Languages

    Travel Requirements

    0%

    Available for Work Visa Sponsorship?

    No

    Government Clearance Required?

    No

    Job Posting End Date