Account Manager - Abu Dhabi, United Arab Emirates - Computer Network Systems
Description
Company Description
CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.
We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.
We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.
Job Description:
Protect CNS Interest:
- Protect and respect CNS confidentiality of all information that is provided or obtained related to all aspects of business of the company or its partners, distributors, suppliers and customers
- It is critical and a must to comply with all polices and processes within the company and extend full cooperation towards the internal/external audits conducted by the management representatives
- Professional representation of the company core values
- Comply to ISO within the company
Plan and Forecast Projects from Prospective Customers:
- Be aware and updated of business trends and market changes
- Establish a professional consultative relationship with the client, up to the Clevel by developing a core understanding of the unique business needs
- Have knowledge of competitors in account to strategically position CNS's products and services better
- Ability to sell the whole portfolio of CNS (Servers, Storage, Networking, Security, Virtualization, Backup, DR, Support, Cloud, Cyber Security and Managed Services)
- Prepare a list of prospective customers and projects expected to finalize within the same financial year
- Create and drive accurate sales pipeline with accurate account revenue forecasting
- Achieve the Target through the planned and forecasted prospects
- Negotiate and win projects from the customers those create a financial profit to CNS
Responsible for Achieving Yearly Quota:
- Achieve yearly and quarterly Target assigned by Sales Manager
- Responsibility for winning projects
- Total coverage of assigned market segments, and increase the company's market share in such segment
- Develop new accounts
- Enhancing customer satisfaction and ability to build longterm relationship
- Good knowledge of customer requirements and behavior
- Good technical knowledge of the products and services offered by the company
- Ensure that all escalation process is in use, if required
- Engage appropriate resources to build compelling value propositions, deliver sales presentations, negotiate and close deals
- Supporting PM, Collection and Contract Teams
Propose Technical and Commercial Solutions from CNS to the Prospective Customers:
- Professionally represent the company
- Align with principal partners to provide turnkey solutions
- Ensuring proposals or any other information is prepared accurately and submitted properly
- Propose solutions based on added values rather than on price
Qualifications:
- University or Bachelor's degree
- Related previous work experience in Abu Dhabi
- Customer base in Healthcare and/or education
- Strong relationship with customers
- Demonstrated achievement of high quota
- Opportunity Qualification
- Proposal Development
- Account Planning and Alignment
- Customer Relationship Management
Bachelor's degree in Computer Science, Information Technology, or related field
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