Quality Assurance Lead - Dubai, United Arab Emirates - Al Futtaim Group

Description

Accountable for overarching framework design for how operating processes are captured, reviewed and deployed, creating an efficient delivery pipeline that engages people throughout each stage to drive buy in and accountabilityFacilitated strategic planning to determine macro and micro-SWOT analysis, devise long-term & short-term goals, define objectives, roadmaps and KPIs based on the organization's strategic directions.

Implement the metrics and manage the performance non-conformitiesFacilitate the business functions to define objective aligned with ISO and set goals and targets that measure and deliver qualityConduct a process mapping exercise across logistics operations in collaboration with subject matter expertsDocument the process flow and detailed standard operating procedures & E-Learning.

Implement SOPs across the functions and ensure regular reviews of the process for necessary updatesContinuous review of front-end business and core processes to identify opportunities for digitization and implementing changes in operations to make it more efficient, effective whilst strengthening the risk management and complianceDefine, manage checks and measure processes for ensuring adherence to operating standardsBaselining using data and analyse and demonstrate quantifiable improvements in performance, productivity, revenue, cost, utilisation or qualityIdentify and inform management of process efficiency opportunities and propose solutionsDevise training and development plans for associates relating to quality assurance compliance and new regulations and logistics functional workstreamsCreate training guidelines and demo trainings for customers and associates Disclaimer:

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