Night Auditor - Dubai, United Arab Emirates - MILLENNIUM CENTRAL DOWNTOWN
Description
Balancing the accounts from day shift- Managing front desk activity and handling guest checkins and checkouts
- Ensuring customer satisfaction by scheduling wakeupcalls and other concierge activities according to guest preference
- Handling customer requests and complaints and directing other employees or departments accordingly
- Creating invoices, bills and checks for vendors, employees and contractors
- Managing and updating all official documentation pertaining to the role
- Ensuring that all endofday activities have been successfully executed by employees in all departments
- Answering calls and queries related to potential booking
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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