Automotive Service Advisor - Abu Dhabi, United Arab Emirates - Hitec Performance

Hitec Performance
Hitec Performance
Verified Company
Abu Dhabi, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter


Description
Greeting customers and discussing the required work to be done.

  • Consulting with mechanics regarding necessary repairs and following up on job completion.
  • Using your knowledge of our products and services to sell or provide indepth information about available parts and service options to customers.
  • Answering questions about service outcomes and scheduling and booking appointments, vehicle dropoff, and vehicle pickup.
  • Managing and overseeing the workshops workflow and schedule to ensure efficient and timely completion of work.
  • Calling customers to advise them about service changes or car pickup times.
  • Maintaining positive customer relationships to ensure repeat business.
  • Ensuring all details on services rendered and costs are related to customers and processing their payments.
  • Liaising with service technicians about parts ordering and ensuring parts are available when needed.
  • Preparing Job Card for Inspection and for the Customer.
  • Preparing Estimates for the Customers
  • Maintaining records of Sales and Purchases.

Service Advisor Requirements:

  • Relevant Experience in the automotive field may be advantageous.
  • Excellent customer service, interpersonal, and communication skills.
  • Proven experience in Communicating fluently and preparing needed estimates in English
  • Strong organizational, decisionmaking, and problemsolving skills.
  • The ability to communicate with mechanics, customers, and management.
  • Strong Microsoft Excel skills.

Languages:

  • English
  • Arabic is a plus point
, Permanent

Experience: 4 to 5 years in similar role.


Pay:
AED3, AED6,500.00 per month

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