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- Conduct credit investigations on existing and potential customers to extend or raise credit limit.
- Review credit information obtained, evaluate the credit risk and approve or decline credit accounts.
- Extend credit to customers in accordance with established company policies and terms on time.
- Monitor monthly balances of customers.
- Plan and maintain a program for the systematic follow-up and collection of receivables.
- Monitor the course of aging accounts and determine action to be taken on delinquent accounts.
- Facilitate bad debt recovery by monitoring potential write-offs and collecting on previous write- offs and taking legal action when necessary.
- Follow up on disputes promptly and work with salespeople and customers to resolve them.
- Personally, handle major accounts requiring individual attention, marginal accounts, problem accounts, special credit arrangements, and deviations from standards.
- Obtain and maintain a working knowledge of all local, state, and federal laws and regulations pertaining to the management and collection of accounts receivable
- Provide direction and guidance to team members.
- Make recommendations to the owners and executive management regarding policy and property management.
- Communication with Sales team and credit team.
- Enforce credit policy.
- Demonstrated ability to organize tasks, motivate and supervise staff.
- Bachelor's Degree in the Finance field preferred.
- 10-year Credit/collection experience.
- Knowledge of financial management.
- Ability to train and develop team members.
- Ability to manage effective teams.
- Working knowledge of Microsoft products, including PowerPoint, Word, and Excel.
- Ability to effectively communicate with broad range of people, positions and situations.
- Effective written and verbal skills.
- Ability to efficiently multi-task.
- Analytical skills.
- Self-motivated.
- Ability to handle and resolve conflict/confrontation.
- Ability to handle stress and stressful situations.