Waiter/ Waitress - Abu Dhabi, United Arab Emirates - Anantara Hotels, Resorts and Spas

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    Full time
    Description
    Job Description

    • To work as a team with colleagues in all departments, to ensure timely service and a smooth-running operation.
    • To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
    • Check out with your supervisor before leaving your station or the floor for any reason
    • To have a full knowledge of the services and facilities provided by the hotel to answer any questions the guests may have.
    • Follow all safety policies to ensure a safe work area
    • Follow all reasonable work-related requests made by a manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel

    Doc Ref: FB-JD-04 Waiter Page 2

    Last Updated: 5/13/2022 Version 0.1
    • Maintain your station in accordance with standards at all times
    • Develop a complete knowledge of menus
    • Learn and correctly use the Point-of-Sale equipment and follow procedures
    • To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.
    • Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
    • Check corridors for trays when returning from taking orders (Room Service)
    • Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.

    Qualifications

    • High School diploma
    • Previous experience in Food & Beverage/Restaurant operations
    • Passion for excellent service
    • Excellent team player
    • English speaking

    Additional Information

    Remote Location