Chief of Staff to the Founders - Dubai, United Arab Emirates - GluCare

Description

Office location: Grove Mall @ Al Barsha 2, Dubai, UAE

As the Chief of Staff to the Founder's, you will be the trusted strategic partner and force multiplier for the CEO of a rapidly scaling healthtech company redefining diabetes care through AI, continuous data monitoring, and personalized interventions. From Day 1, you will drive immediate impact by streamlining high-priority initiatives, synthesizing insights across functions, and ensuring the Founder's time is laser-focused on vision and growth.

This is a high-visibility role with organization-wide influence, bridging our AI/Technology roadmap with clinical outcomes and commercial execution. You'll thrive in ambiguity, translating complex strategies into actionable results while fostering alignment in a hyper-growth environment. This is not a traditional COO role with direct reports success comes through tight partnership with the Founder, cross-functional authority on initiatives, and relentless execution.

Key Objectives:

• Oversee the development and execution of strategic initiatives, ensuring alignment across Technology, Clinical, and Commercial teams.
• Elevate decision-making by synthesizing cross-functional insights and surfacing risks/opportunities for the Founder and leadership.
• Optimize organizational processes to accelerate speed-to-market, maintain regulatory compliance (e.g., HIPAA), and scale efficiently.
• Act as the central hub for communication, driving technological literacy and clinical buy-in across the organization.

Key Responsibilities:

1.Strategic & Operational Alignment (Tech/Data Focus)

• Initiative Ownership: Track and drive execution of OKRs and key projects, ensuring cross-functional alignment and timely delivery especially at the Tech/Clinical interface (e.g., AI model deployments tied to validation timelines).
• Insight Synthesis: Consolidate updates from functional leaders (Clinical Operations, Finance, Technology, Business Development) into concise, high-signal briefings for the Founder, highlighting risks, opportunities, and decisions needed.
• Tech-Clinical Bridge: Serve as the primary liaison between Product/Technology teams and Clinical/Business Operations, aligning releases with regulatory milestones and patient impact goals.
• Performance Monitoring: Design and oversee KPI dashboards tracking AI/Tech impact on outcomes, efficiency, and revenue; prepare Board-level reports.
• Leadership Forums: Orchestrate executive and Board meetings, including agendas, pre-reads, and follow-up accountability.

2.Project & Organizational Leadership:

• Founder Proxy: Represent the Founder in internal/external forums as directed, advancing priorities with authority and discretion.
• Efficiency Engine: Identify and implement process improvements to eliminate friction, with emphasis on compliance, tech scaling, and decision velocity.
• Risk Navigation: Proactively flag roadblocks and lead corrective actions, from project pivots to organizational gap-filling.
• Special Projects: Own high-impact, cross-functional efforts outside existing silos (e.g., fundraising prep, partnership integrations).
• Time Mastery: Strategically manage the Founder's calendar and preparation for high-stakes interactions (supported by an Executive Assistant for routine admin).
• Talent Alignment: Partner with HR on organizational design, culture scaling, and onboarding to support hyper-growth.

3Communication & Culture

• Executive Voice: Manage communications from the Founder's office, ensuring consistency, clarity, and mission alignment.
• Knowledge Flow: Translate technical strategies (AI capabilities, data governance) for non-technical audiences, building buy-in across clinical and commercial teams.
• Culture Steward: Collaborate with the Founder to embed GluCare's values—innovation, empathy, and execution—through growth phases.
• Stakeholder Engagement: Coordinate with external partners, investors, and regulators to amplify our impact.

Qualifications

Required

• 6–10+ years in high-growth tech, healthtech, or consulting environments.
• 3+ years in strategy, operations, consulting (e.g., MBB/Tier-2 firms), or Chief of Staff roles, with proven executive advisory impact.
• Organizational leadership: Experience directing cross-functional teams and leading strategic initiatives to completion.
• Exceptional communication: Ability to distill complex ideas (technical, clinical, financial) into clear, persuasive narratives for diverse stakeholders.
• Strategic execution: Track record of turning high-level goals into measurable plans, with strong analytical and prioritization skills.
• Resilience: Thrives in fast-paced ambiguity, with extreme ownership and calm under pressure.

Preferred;

• Deep healthtech/digital health exposure, including AI/ML in clinical settings and regulatory/ethical nuances.
• Bachelor's degree in business, healthcare, or related field; MBA or advanced degree (e.g., Healthcare Administration, Public Health) highly valued.
• Technical fluency: Comfort discussing product roadmaps, data architecture, and AI ethics without deep coding expertise.
• Consulting background