Call Center Executive - Abu Dhabi, Abu Dhabi Emirate

Only for registered members Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

1 month ago

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Job summary

To serve customers by providing product service information resolving product and service issues by maintaining immaculate quality standards to ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.


Responsibilities

  • Provide excellent customer service by attending to incoming calls within the quality guidelines
  • Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process
  • Maintains confidentiality of the bank's customers data
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