CRM Administrator - Dubai
1 month ago
Job summary
The administrator is responsible for managing property portal backends listing compliance permits credits reporting and quality control across the organization.Responsibilities
Manage Trakheesi permits and QR codes Maintain daily tracker of permit status live listings credit utilization Resolve permit or compliance-related issues Prepare structured reports covering portal performance listings lead management credit usage quality indicators Monitor leads Review agent interactions call recordings Perform quality checks on agent responsiveness professionalism Document findings in formal audit reports Manage client seller data Maintain accurate internal records Allocate requested client property information to agents Coordinate with admin marketing operations teams as well as portal account managers Ensure smooth workflows data accuracy timely escalations consistent operational standards Operate within defined processes reporting structures Emphasize compliance accountability documentation.Job description
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