Patient Coordinator - Dubai
Only for registered members Dubai, United Arab Emirates
1 week ago
* This salary range is an estimation made by beBee
Job summary
The Patient Coordinator will be responsible for greeting patients and families warmly upon arrival, assisting with check-in procedures, and handling incoming calls, emails, and inquiries related to appointments, services, and clinic information.
Responsibilities
- Schedule, reschedule, and confirm patient appointments with neurologists and supporting specialists.
- Coordinate follow-ups, referrals, and diagnostic test appointments to ensure continuity of care.
- Liaise with the clinical team to manage patient flow efficiently and minimize waiting times.
- Support with insurance verification, authorization, and billing inquiries when needed.
Qualifications & Experience
- Education: Diploma or Bachelor's degree in Customer Service, Healthcare Administration, or related field.
- Experience: Minimum 1–2 years of experience in a healthcare, clinic, or customer service environment (pediatric or neurology experience preferred).
- Languages: Fluent in Arabic and English (spoken and written).
- Technical Skills: Proficient in MS Office and clinic management systems (e.g., EMR, CRM software).
Job description
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