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Sales Operations Executive - Dubai, United Arab Emirates - Informa Markets

Informa Markets

Verified Company

Dubai, United Arab Emirates

4 weeks ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Company Description

Informa PLC is a leading international events, intelligence and scholarly research group.
Our purpose is to champion the specialist.

Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Each of our four operating divisions has a distinct focus:

Informa Connect aims to provide expert content you cannot Google, and access to specialist networks and communities, through major branded annual events and specialist digital communities and content services.

Informa Markets creates global platforms for industries, specialist markets and customers to trade, innovate and grow, delivering over 550 events annually, specialist digital content and actionable data solutions.

Informa Tech aims to inspire the global technology community to design, build and run a better digital world by providing research, media, training and events to specialist technology communities worldwide.

Our fifth division is
Global Support, which provides shared, efficient business services and function-specific expertise to each of Informa's operating divisions.

Job Description:

Sales Operations Executive

Reports to:
Sales Operations Team Leader

Direct reports:
n/a

The Role

The Sales Operations Executive supports a business unit sales team, who are selling across different regions, multiple brands (products/events) and customers.

Sales Operations is a pivotal new function within the business, providing structured sales administration, Salesforce (CRM) support, data analysis, reporting and information entry support to Sales teams.

The Sales Operations Executive will report into the Sales Operations Team Leader.

They will have knowledge and understanding of the Sales tools such as Salesforce and provide support in the set-up and management of Sales Pipelines within Salesforce.

Furthermore, the role will assist in the management of data quality, accuracy, and consistency for the business unit, whilst also be on hand to support specific business unit reporting or analysis requirements.

Job Summary/Responsibilities

CRM management

Manage and update Salesforce (CRM) and associated Sales order processing tools with sales contracts.
Providing the forms (text) for: sales, stand upsells, promo opportunities, catalogue, stand sharing forms for the online customer tools and contract creation.
Supports the product set up (events, sponsorship, digital and print).

Sales support

Assist with administrative activities in support of forecasting, preparing presentations for budget and strategy meetings.
Key liaison point with Customer Service and Event Operations team for customer data and event floor plan queries.
Process Agent / Pavilion contracts and all Marketing Solutions contracts (complex contracts)

Qualifications:

Qualities needed for the role