Bank Operations Officer - Dubai, United Arab Emirates - Huspy
Description
About us:
Huspy is a proptech startup solving two of the biggest challenges in the home buying journey: home financing and home search. As we shape the future of home buying, we are helping customers secure mortgages and find the home they want quicker, at a more affordable rate, and on a single platform.
We are currently operational in Dubai and Madrid, and we believe the ecosystem we are creating raises the bar for the whole industry and fuels our mission of creating a category-defining experience.
Since our launch in August 2020, we have managed to secure
funding from top investors in the world such as Sequoia Capital, Founders Fund, Fifth Wall, Breyer Capital, and we recently raised $37 million in one of the largest Series A rounds in the history of MENA.
We're building something awesome from the ground up, and looking for people with grit, resilience, and good hearts who are excited by the opportunity to make a big impact on a process that's in need of serious disruption.
_you_ can create here - for the industry, for Huspy, and for yourself.
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About the role:
Responsibilities:
- Bank Relationship
- Be the major point of contact with the bank and ensure process are being followed from both ends
- Be the responsible for providing information to and from the bank
- Technology
- Properly update the internal system, with detailed information and on time
- Provide active feedback to the technology team about the internal system and other tools
- Information sharing & efficiency
- Manage and prioritize the portfolio of cases
- Have the critical judgment to escalate cases if necessary, and have the tools to do so
- Be responsive whenever a stakeholder needs a information about the deals handled
Requirements:
- Stellar communication and collaboration skills
- Ability to translate bank language
- Fast learning bank processes and policies, with a technology driven mindset
- Strong sense of ownership and organization
- Resilience to work in an ever changing environment
- Have a hustle mindset and a heart of gold attitude
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