- Recommends appropriate productsand provides information highlighting the Features, Advantages andBenefits to the customers.
- Assists in locating,selecting and purchasing desired products based on preferred brand,variant and colour of the customer.
- Utilizesappropriate selling techniques such as suggestive selling,upselling and cross selling to increase ATV (Average TransactionValue)
- Monitors availability of GOBEproducts.
- Ensures proper safekeeping of allstore merchandise to prevent shoplifting, damages andpilferages.
- Monitors and updates reports onproduct shelf life.
- Ensuresproducts on display are replenished as needed with complete shelftag price, price tags.
- Maintains cleanlinessand orderliness of the assigned area.
- Complieswith all set customer service standards (e.g. Smile and Greet,Offers Basket etc.)
- Attend to all customerqueries and needs.
- Resolves customer complaintsguided by set customer service standards and within scope ofcontrol.
- Prepares and sets up store promotionby utilizing Marketing Collaterals to effectively communicate storepromotions
- Weekly monitors price changes andupdates shelf / price tags as needed.
- Timelydisplays all products following set planograms and guidelines for aspecified duration.
- Accomplishes MFP and PDP ontime.
- Participates and implements agreed EESaction plans
- Strictly complies with set companypolicies and procedures especially on attendance, punctuality andcode of conduct and set groomingstandards.
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Beauty Advisor - Abu Dhabi, United Arab Emirates - AL-FUTTAIM GROUP
Description
Commercial
Process
People