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- Recommend the issue reissue or withdrawal of certificates and report recommendations in accordance with BSI policy procedures and prescribed time frame.
- Prepare audit reports and deliver findings to clients to ensure client understanding of the audit decision and clear direction to particular items of corrective action where appropriate.
- Ensure that value is added to customers and their business/organisation through the audit of their systems and processes against BSI requirements
- Continually enhance & uphold the reputation and perception of BSI through excellent planning delivery report writing and daytoday interactions with customers and other key stakeholders
- Demonstrate commercial acumen and real added value when feeding back to clients
- Continually demonstrate a professional and engaging approach whilst auditing clients
- Lead audit teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team
- Maintain and enhance appropriate professional qualification status in relevant disciplines
- Able to solicit interpret and use information about the Customer needs and expectations to add value
- Is recognised by the Customer as an industry/sector or market expert; provides support and expertise to enable continual improvement
- A brand ambassador of BSI taking pride in their role and delivering on commitments
- Has clear & unambiguous communication style that avoids unnecessary jargon
- Is a credible and stimulating communicator able to adapt their style to best serve the clients needs
- Creates a positive & engaging experience for clients helping them to embed excellence
- Based in Dubai or Abu Dhabi
- IRCA accredited lead auditor for ISO 27001
- Minimum of 3 years experience in Information Security Management System Willing to travel on business intensively.Travel requirements in the Middle East and Africa region 70%
- Bachelor of Science in Information Technology or diploma related to ICT
- Lead auditor or requirements and implementation training for ISO 20000 and ISO
- All relevant Scheme requirements (including exam); ISO 19011 and ISO/IEC Will be an advantage but can be provided by BSI)
- Engaging & highly skilled communicator able to convey clear messages in a compelling and coherent way
- Demonstrates knowledge of how a business operates to ensure appropriate interpretation of management system standards
- Excellent presentation skills able to present audit findings professionally and effectively often through formal standup presentations to a group of senior managers and Directors.
- Ability to produce highquality professional reports at a reasonable pace explaining technical issues and demonstrating added value.
- Strong emotional intelligence with the ability to adapt style to a variety of situations
- Computer literate with experience of basic Microsoft packages
- Cloud experience is preferable.
Client Manager - Abu Dhabi, United Arab Emirates - Talent Pal
Description
Great that youre thinking about a career with BSI Purpose of the position As the face of BSI the role of the Client Manager is to work closely with BSI clients to help them improve their performance by auditing their systems and processes against applicable Standards. At the end of each audit the auditor compiles a report and presents it to the client. Context / Dimensions The scope of the position will typically cover clients within the region but traveling might be necessary from time to time. The role will be on a permanent employment basis. Key responsibilities and accountabilitiesMore jobs on