Senior Sales Associate - Al Ain, Abu Dhabi Emirate

Job summary

As a Senior Sales Associate, you will play a key role in delivering a premium retail experience within our boutique. You will engage with customers, drive sales of luxury products, and represent the brand with professionalism and exceptional service standards.

Responsibilities

• Achieve boutique sales targets through effective selling and customer engagement.
• Deliver exceptional, personalized customer service always.
• Lead, mentor, and support junior team members in their development.
• Manage relationships with corporate and bulk clients as directed.
• Oversee visual merchandising, product displays, and stock levels.
• Maintain awareness of promotions, campaigns, and advertising initiatives.
• Ensure store cleanliness, hygiene, and presentation standards are consistently met.
• Prepare and process customer orders, including accurate billing and gift packaging.
• Demonstrate in-depth product knowledge to guide and educate customers.
• Apply advanced selling techniques to enhance customer experience.
• Monitor and control shrinkage, spoilage, and inventory accuracy.
• Report equipment malfunctions, customer feedback, and operational issues to the manager.
• Participate in year-end inventory and regular stock cycle counts.
• Support colleagues and junior staff in learning and executing their roles effectively.
• Continuously monitor stock levels and communicate insights to the manager.

Job description