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- Supports the smooth running of thesales department, where all aspects of the hotel'spro-active sales initiatives are delivered and total revenuemaximised
- Works as part of a team thatmaximizes guest satisfaction and comfort, delivering a positive andtimely response to guest enquiries and problemresolution
- Takes responsibility for the dutiesand tasks assigned to the role, ensuring that all work is carriedout in a timely and professionalmanner
- Delivers on departmental plans andobjectives, where hotel initiatives & targets areachieved
- Collaborates with their immediatereport, ensuring that costs and inventory are controlled, thatproductivity and performance levels areattained
- Builds and maintains effective workingrelationships whilst promoting the company culture andvalues.
- Ensures adherence and compliance to alllegislation where due diligence requirements and best practiceactivities are planned, delivered and documented for internal andexternal audit, performing follow-up asrequired