Front Office - Dubai, United Arab Emirates - FAIRMONT

Description

Job Description

• To assist in the check ins and the check outs

• To greet the guest and identify his specific reservation

• To anticipate and personalize the service for each guest to ensure his satisfaction

• To follow up of guests during all their stay to ensure their satisfaction

• To deal with the needs, issues and guest complaints

• Perform job duties as advised by the Head of the department.

• Regularly maintain attendance by reporting to shift timing as advised.

• Establish and maintain good communications and teamwork skills with fellow heartists and other departments within the hotel as and when required.

• Ensure to maintain the training plan effectively and seek for assistance if any

Qualifications

• To have an excellent presentation

• To speak English (oral/written) – Additional Language is a plus

• To be open minded, dynamic, cheerful, autonomous and organized

• Currently enrolled in 1st year or 2nd year of the Hospitality College or University

Additional Information

Visa Requirements:

Please note that you must be eligible to live and work in Dubai.