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  • Sales Coordinator - Ras Al Khaimah, Ras al-Khaimah - Ennismore

    Ennismore
    Ennismore Ras Al Khaimah, Ras al-Khaimah

    2 months ago

    Description

    Company Description
    SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it's avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

    Job Description
    Job Description
    The Sales Coordinator – provides administrative, organizational, and sales support to the Sales team at SO/ Ras Al Khaimah. This role ensures smooth day-to-day operations, effective communication with clients and internal teams, and contributes to achieving sales objectives.

    Key Responsibilities
    Sales Support

    • Assist the Director of Sales and Sales Managers in managing accounts within the markets.
    • Prepare proposals, contracts, and official correspondence for clients and partners.
    • Maintain and update the customer relationship management (CRM) system with accurate client information, booking details, and activity logs.

    Coordination & Administration

    • Coordinate site inspections, familiarization trips, and client visits for partners.
    • Act as a liaison between the Sales team and hotels to ensure effective communication and smooth workflow.
    • Support the preparation of presentations, reports, and market analyses.
    • Handle administrative tasks such as filing, scheduling, travel arrangements, and expense reports.

    Client Interaction

    • Respond promptly to client inquiries, requests for information, and general correspondence.
    • Support in building and maintaining strong relationships with travel trade partners, tour operators, and corporate clients in the region.
    • Follow up on pending proposals, contracts, and payments to ensure timely closure.

    Sales Activities

    • Assist in the preparation and participation of trade shows, exhibitions, and roadshows related to the markets.
    • Support promotional campaigns and marketing initiatives targeted at the region.
    • Track and report monthly sales activities, revenues, and market trends.

    Qualifications

    • Bachelor's degree in Business, Sales, Marketing, or a related field.
    • Minimum 1–2 years of experience in sales coordination, front desk or reservation departments preferably in hospitality, tourism, or luxury travel.
    • Minimum 1–2 years of experience in sales coordination, preferably in hospitality, tourism, or luxury travel.
    • Strong knowledge of the CIS markets and travel trends is an advantage.
    • Excellent communication skills in English; Russian language proficiency highly preferred.
    • Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
    • Strong organizational skills with attention to detail.
    • Ability to multitask, work under pressure, and meet deadlines.
    • Positive attitude, team-oriented, and client-focused mindset.

    Additional Information

    What awaits you...

    • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
    • The ability to challenge the norm and work in an environment that is both creative and rewarding.
    • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
    • A competitive package and plenty of development opportunities.

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Sales coordinator in Ras Al Khaimah City