Grow Programme: Business Intelligence Analyst - Dubai, United Arab Emirates - DP World
Description
KEY ACCOUNTABILITIES:
Drive L&S pipeline and business performance visibility:
- Performance analytics supporting squads (CRM)
- Gather market information
- Connecting Country, Finance, Sales, Operations to ensure smooth flow of information and data control
- Drive sales performance governance
- Drive discipline around sales operations (pipeline quality, conversion, etc.)
Key metrics:
- REV/TEU
- GP for L&S
- Data driven sales and commercial management
- Commercial process governance and compliance
Critical competencies:
- Demonstrates strong analytical skills and ability to communicate data
- Able to ask/challenge the right questions to support the Country MD and Commercial teams in its strategic choices/performance data
- Have a strong "data first" / customer centric mindset
- Ability to develop stakeholder management skills, sound collaboration and communication skills
- Change management mindset
QUALIFICATIONS, EXPERIENCE AND SKILLS
- Bachelor's degree or equivalent in Data Science/Analytics/Computing or others in related field
- Strong stakeholder engagement skills in conjunction with building relationships with key stakeholders
- Competent in computer skills particularly in MS Excel
- Customer service oriented and team player
- Fluency in written and spoken English and ideally Arabic
General Competencies:
- Interpersonal Skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
- Planning/organizing—the individual priorities and plans work activities, uses time efficiently and develops realistic action plans.
- Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
- Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
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