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- Keeping the system availability as per the SLA
- Providing full site support
- Technical Skills:Hand skills is a must.Hands on experience with using the tools and measurement instrumentsFollowing the operation and service manualsScope and Purpose:Keeping the system availability as per the SLAProviding full site support
- Technical Skills:Hand skills is a must.Hands on experience with using the tools and measurement instrumentsFollowing the operation and service manualsHands on experience with electromechanical systems. One can be more oriented in one aspect but shall be willing to comprehend the other.
- Electrical – Electronics:Electrical and electronic basic theory is a mustUsing measuring instruments like AVO meterDealing with high and low voltage circuitsTroubleshooting electronic PCB as a black box of inputs, outputs, status indicators Using electronics interfaces like serial communication, CAN bus, ProfinetInterpreting and comprehending the wiring diagramsElectronic components like sensors, proximities, drivers, servo motors.Familiar with PLC systems. Preferred if familiar with SIEMENS S7 and SEW driversFamiliar with automation systems. Preferred if dealt with automated systems like AGV, ROV, or drones.Software backup and upgrade
- Mechanical:Basic mechanical principles is a mustDealing with sophisticated mechanical components, assembling and disassembling interconnected partsAbility to handle, provide, and operate the needed tools for erecting and assembling huge mechanical systems (trolley chain hoist, electrical chain hoist)Fine tuning and adjustment using tension meter, torque wrench.Interpreting mechanical drawing. Comprehending pneumatic air control valvesPreferred if experienced with pneumatic systems, positive and negative air pressures, compressors.Basic hydraulic systems principles.Capable of dealing with conveyors, rollers, pulleys, belts, tensions, mechanical joints, bearings.Analytical thinking. Attention to details.Ability to comprehend different installation materials
- Ensuring all time normal operation of the designated system at the customer premises
- Troubleshooting and maintenance (PM/CM) of the designated system. Following the routine schedule of repairing.
- Capable of performing the installation and commissioning
- To test, measure, align, and calibrate the designated system
- Documenting the onsite performance is a must. Following the reporting scheme. Providing a detailed feedback to the seniors.
- Transparent reporting to the service desk
- Research and determine the reusability of parts in accordance with the published guidelines
- Dealing with the spare parts inventory, availability, and ordering. Managing spare parts cycle times.
- Testing the system performance and demonstrates the operation and servicing to the customer
- Analyze customer complaints to diagnose a system fault
- Capable of Upgrading, retrofitting, or modification for the onsite system
- Keeping up to date on administrative responsibilities
- Keeping the line manager regularly updated regarding status of assigned jobs and customer concerns
- Bachelor degree in any of the following disciplines:
- Electrical Engineering "Electronics, Control, Automation, Communication, Computer"
- Mechanical Engineering "Robotics, Mechatronics, Industrial Automation, internal combustion engines, heavy equipment-machinery".
- Or any equivalent discipline and degree
- Minimum 3 years of experience as a full time field service engineer.
- Fluency in English language is a must
- Resourceful and able to work independently
- Quick response and fast acting. Ability to work in a fast paced environment. Ability to adapt to changing circumstances.
- Ethical and trustworthy
- Proficient level of computer skills including MS Outlook, Word, Excel, PowerPoint.
Field Hardware Service Engineer - Dubai, United Arab Emirates - Giesecke+Devrient
Description
Scope and Purpose:
Key Result Areas & Responsibilities
Qualifications