IT Hardware Technical Support Executive - Dubai

Only for registered members Dubai, United Arab Emirates

4 weeks ago

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Job summary

This is an IT Hardware Technical Support Executive role that involves installing configuring and maintaining point of sale terminals kiosks receipt printers barcode scanners cash drawers and related peripherals troubleshooting hardware faults connectivity issues and basic POS software-related problems providing onsite remote technical support to retail outlets business users performing preventive maintenance ensuring smooth store operations coordinating with vendors OEMs service providers for hardware repairs warranty claims maintaining inventory records asset tagging documentation handling POS systems peripherals company IT standards security policies responding support tickets resolving incidents defined SLAs escalating unresolved issues higher-level support software vendors when required providing basic user training guidance proper hardware usage.


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