Billing Supervisor - Dubai, United Arab Emirates - NMC Healthcare

NMC Healthcare

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Supervises the Billing department and is responsible for the overall direction, coordination and evaluation of this department. Supervisor responsibilities are carried out in accordance with the organization's policies and procedure.

Responsibilities include training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Daily Reporting for last day Revenue, Insurance Approval status, coding Status, billing closer/pending status for all type of patient i.e.

Corporate, Cash, Insurance.

Redefining the TATs time to time for better coordination, Assure all cash deposited daily.

In time accuracy of info, capturing Revenue via on Job Audit s of all crucial service areas and for IPD Audit.

Daily issues of various gaps need to address with relevant HODs.

All Matrix, checklist, trackers implement to have measurable process control, Leansigma tech with round robin duty Rota for effective assessment

Taking care of pricing, package costing, New Services etc. areas. Internal Audit as well as external audit

Oversees flow and completion of daily billing functions and assigned duties to individual staff to ensure efficiency.

Interviews applicants for billing positions and oversees training of new employees, having the option of delegating training of select process to individual staff.

Prepares for and conducts Billing staff meetings as needed.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.

Participate in the Hospital training programs.

Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy to use to identify problems and to continuously improve the department's services.

Keeping strict compliance in confidentiality agreement and agree not to inappropriately access, disclose, copy, remove, use or give to any person or organization information of any nature related to the Hospital which the Hospital designates in writing as confidential or which a reasonable person would consider confidential, except in accordance with my Hospital duties, with its specific prior written authorization.