Sales & Marketing Coordinator - Sharjah, United Arab Emirates - Hilton

Description

A Sales & Marketing Coordinator will fully support, from administrative, customer service, Marketing, content development and sale lead development perspectives, the Sales team to develop future and repeat business.

What will I be doing?

As Sales & Marketing Coordinator, you will fully support, from administrative, customer service, Marketing, content development and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
• Understand fully the hotel amenities, packages and promotions
• Generate and develop sales leads and contact potential clients to build business relationships
• Produce quotations and written confirmation to all clients
• Produce accurate and timely reports that meet the needs of the Sales team and senior management to include the reporting of appointments, calls made and business leads
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
• Arrange and carry out Hotel show rounds
• Assist with Marketing initiatives of the hotel
• Create flyers, posts on social media and other marketing related to ensure continuous communication with guests about programs in the hotel
• Develop reports that could assist commercial leaders with decision based on data available
• Run analysis of multiple promotions to ensure right returns

What are we looking for?

A Sales & Marketing Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent communication skills
• High level of IT skills, including Excel, PowerPoint, and Word
• Proactive approach to meeting deadlines and targets
• Excellent organisational and administration skills
• Knowledge of Canva and Photoshop
• Ability to creatively showcase promotions in images that can be published on social media
• knowledge of different marketing tools that can be used to boost campaigns.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a sales role is an advantage.
• Previous exposure to hotel industry is a must.
• Relevant degree, in a sales, marketing or business discipline, from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all