Service Delivery Manager - Dubai, United Arab Emirates - Google

Description

Minimumqualifications:

• Bachelor's degree in atechnical or quantitative/business-oriented field, or equivalentpractical experience.
• 8 years of experience intechnical support service delivery or vendormanagement.
• 6 years of experience leadingtechnical support teams, operations, strategy, and changemanagement.
• Ability to communicate in Englishfluently.
  

Preferredqualifications:

• Experience working with team membersto design and implement strategic projects that solve businessproblems.
• Experience with advancedspreadsheets, SQL, and database software, with excellent analyticalskills.
• Experience executing complex strategicand operational initiatives, with excellent problem-solving andproject management skills.
• Experiencecollaborating with senior stakeholders across a large, globalorganization.
• Knowledge of Google Cloud and/orother Cloud platforms.
• Ability to communicateupward to senior management, laterally to site leadership team,cross-functionally to multiple teams including Vendor Management,Global Operations, and technical teams, and toward Vendor AccountManagement, Vendor Operations Management, and vendors at site-widelevel.