L&d Coordinator - Dubai, United Arab Emirates - Marriott International, Inc
Description
Job Number
Job Category Human Resources
Location Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
***Managing and Administering Employee Training
Coordinating property compliance training programs such as Business We Do, Harassment, Fire Safety, Food Handling, First Aid, etc.
Ensuring participants receive the appropriate property and company orientation, understand program materials and build relationships with
property leadership team.
Using effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
Management Development.
Making any necessary adjustments to training methodology and/or re-trains as appropriate.
Ensuring adult learning principles are incorporated info training programs,
Ensuring all trainings organized by other departments are properly communicated beforehand.
Coordinating the organization of any other development trainings (progressive disciplinary, payroll...).
Analyzing Personal Development Pian.
Actively promoting the Company Foundations (coordinate grooming standards training, ensure every Colleague is caring the Foundation Card).
Ensuring property compliance with all mandatory online trainings (Information Security & Protection, Global Anti-Corruption, Preventing Human Trafficking...).
Leading the Learning Coach program (monthly meeting, 15 minutes training calendar, training hours tracker).
Facilitating Core Management Training for the Middle East & Africa Region.
Helping employees identify specific behaviors that will contribute to service excellence.
Developing specific training to improve service performance.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
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