Business Analyst - Dubai, United Arab Emirates - Wipro

Description

Job Description:
Customer requirements gathering and engagementInterface and coordinate with client engagement partners tounderstand the RFP/ RFI requirementsDetail out scope documents, functional & non-functionalrequirements, features etc ensuring all stated and unstated customerneeds are capturedConstruct workflow charts and diagrams, studying systemcapabilities, writing specification after thorough research and analysisof customer requirementsEngage and interact with internal team – project managers, pre-sales team, tech leads, architects to design and formulate accurate andtimely response to RFP/RFIsUnderstand and communicate the financial and operational impactof any changesPeriodic cadence with customers to seek clarifications andfeedback wrt solution proposed for a particular RFP/ RFI and accordinglyinstructing delivery team to make changes in the designEmpower the customers through demonstration and presentation ofthe proposed solution/ prototypeMaintain relationships with customers to optimize businessintegration and lead generationEnsure ongoing reviews and feedback from customers to improveand deliver better value (services/ products) to the customers

Engage with delivery team to ensure right solution isproposed to the customerPeriodic cadence with delivery team to:Provide them with customer feedback/ inputs on the proposed solutionReview the test cases to check 100% coverage of customerrequirements

Conduct root cause analysis to understand the proposed solution/demo/ prototype before sharing it with the customerDeploy and facilitate new change requests to cater to customer needsand requirementsSupport QA team with periodic testing to ensure solutions meet theneeds of businesses by giving timely inputs/feedbackConduct Integration Testing and User Acceptance demo's testingto validate implemented solutions and ensure 100% success rate

Use data modelling practices to analyze the findings and design,develop improvements and changesEnsure 100% utilization by studying systems capabilities andunderstanding business specificationsStitch the entire response/ solution proposed to the RFP/ RFI beforeits presented to the customer

Support Project Manager/ Delivery Team in delivering thesolution to the customerDefine and plan project milestones, phases and different elementsinvolved in the project along with the principal consultantDrive and challenge the presumptions of delivery teams on how willthey successfully execute their plans

Ensure Customer Satisfaction through quality deliverable on time

Build domain expertise and contribute to knowledgerepositoryEngage and interact with other BA's to share expertise andincrease domain knowledge across the verticalWrite whitepapers/ research papers, point of views and share withthe consulting community at large

Identify and create used cases for a different project/ account thatcan be brought at Wipro level for business enhancementsConduct market research for content and development to providelatest inputs into the projects thereby ensuring customer delight


Requirements:
Domain/Industry Knowledge – Awareness and knowledge of broadeconomic, demographic, technological and global trends in the ITindustry – ExpertLeveraging Technology – Knowledge of current and upcomingtechnology (automation, tools and systems) to build efficienciesand facilitate the process of providing solutions for problems andopportunities – CompetentProcess Excellence – Execute projects with end-outcome andprocess focus, along with understanding of end to end delivery processesand its governance – CompetentDocumentation and research orientation – Ability to articulatethe requirements apply & document them and perform market/ secondaryresearch on the new upcoming areas of expertise – Expert

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