Operation Manager - Dubai, United Arab Emirates - Blue Hat HR Services

Blue Hat HR Services

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Job in brief

Are you an experienced, enthusiastic, highly challenging
Operation Manager, having experience in
delivery operations, warehousing, fulfilment and last mile delivery then you are the one we are looking for? This is an excellent opportunity to drive a dynamic business with huge growth potential.

In order to be considered, you must be already based in the UAE.

Key Responsibilities

Responsible for overall operational management and performance of Hub and delivery operations.
Assign delivery to couriers according to schedules and route plans.
Ensure that the process and employees are working smoothly and efficiently.
Achieve KPI & SLA of delivery & pickup commitment.
Supervise staff to ensure that safety best practices are being followed while handling shipments.
Train and develop industry best practices and SOPs to operations and customer service team members.
Evaluate all aspects of employee performance and provide coaching or discipline as needed.
Provide operations staff with guidance and support to cope with volume growth.
Reassign responsibilities based on change in volumes or geography.
To organize the operational structure, procedures and resources and ensure effective sourcing, induction, training and development of operational staff in order to optimize the performance of people.
To motivate employees to achieve objectives and increase their job satisfaction.
To ensure all pickups are performed on time to meet committed service standards and the documentation is correct.
To ensure timely and accurate communication of information which affects service quality.
To manage and ensure strict compliance of security procedures and regulations for Road and Air operations.
To manage and control costs whilst ensuring that operational service standards are continuously met in order to achieve budgets.
To ensure costs are regularly reviewed against agreed budget targets.
Ensure all operations are carried on in an appropriate, costeffective way
Improve operational management systems, processes and best practices
Purchase materials, plan inventory and oversee warehouse efficiency
Help the organization's processes remain legally compliant
Formulate strategic and operational objectives

Required Skills:

A Bachelor's degree or equivalent.
Minimum of 3 years' experience in handling last mile delivery operations, warehousing and fulfillment.
Handled a team of 2030 staff.
Good knowledge of routes within UAE
Valid UAE Driving license
Fluent in English.
Arabic knowledge would be an advantage.
Must be based in the UAE.
Strong knowledge of courier operations process
Problem Solving
Process Improvement
Knowledge of proper freight handling/loading techniques
Ability to communicate effectively with all levels of operations & management
Strong interpersonal skills to create conditions for cooperation and high standards of performance from subordinates to ensure targets and KPIs are met
Strong organizational skills

Job Location:
Dubai

Type of Employment:
Permanent / Full time

Salary:
,000 AED / Month

What you can expect from the employer
An attractive tax-free salary.

Annual paid vacation.

Health insurance.

Mobile Connection

A clean and hygienic environment.

Annual leave and other terms as per labor law

Working with decent / highly educated and professional team.

Job Types:
Full-time, Permanent

Salary:
AED12, AED14,000.00 per month

Application Question(s):

Do you speak English fluently?
Do you have 3 years of experience handling last mile delivery operations fulfilment and warehousing?
Are you fluent in spoken Arabic?
Do you have valid UAE driving license?