Operations Manager - Dubai, United Arab Emirates - Westminster Properties

Westminster Properties

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

We are seeking a highly motivated and experienced Holiday Homes Operations Manager to join our dynamic team at, a premier hospitality destination in the heart of Downtown Dubai.

As an integral part of our leadership team, you will play a pivotal role in overseeing all aspects of Holiday Homes operations, ensuring seamless guest experiences and driving operational excellence.

IMMEDIATE JOINERS ONLY. Visit Visa or Cancelled Visa

Responsibilities:

Oversee the daytoday operations of all holiday homes departments, including Guest Relations, Housekeeping, and Maintenance.
Develop and implement strategic plans to enhance operational efficiency, guest satisfaction, and profitability
Monitor and analyze operational metrics to identify areas for improvement and implement corrective actions
Manage staff performance, including hiring, training, coaching, and conducting performance evaluations
Ensure compliance with all applicable safety, health, and regulatory standards
Collaborate with other departments to ensure a cohesive and guestcentric approach to service delivery
Proactively identify and resolve operational issues to minimize guest complaints and maintain a positive brand reputation

Qualifications:

Bachelor's degree in Hospitality Management or a related field.
5+ years of progressive experience in hotel/holiday operations management
Proven track record of success in improving operational efficiency, guest satisfaction, and profitability
Strong leadership and communication skills
Ability to work independently and as part of a team
Excellent problemsolving and decisionmaking skills
Proficient in Microsoft Office Suite
Driving license is a must