Global Agency Finance Controller - Dubai, United Arab Emirates - Caliberly

Description

Job Title - Global Agency Finance Controller

Description - 

We are seeking an experienced Agency Finance Controller to oversee financial performance across our global agency network. This is a high-impact, standalone position reporting directly to the CFO, focused on driving financial excellence, operational efficiency, and standardization across multiple country agency operations. The successful candidate will serve as a strategic business finance partner to the Agency Management Team, translating complex financial data into actionable insights that optimize agency profitability and compliance. Based at client's Head office in Dubai, UAE, this role offers the opportunity to shape financial governance across a dynamic, international shipping network.

Responsibilities - 

Financial Performance & Analysis 

Review and analyze comprehensive agency financial performance across the network, including disbursement accounts, port and terminal costs, agency fees and commissions, revenue collection, and administrative expenses Conduct in-depth variance analysis of agency KPIs, identifying root causes behind financial trends and performance gaps Prepare insightful management reports that translate financial data into strategic recommendations for the CFO and Agency Management Teams. Monitor cash flow, working capital, and treasury management across agencies to ensure financial stability

Operational Excellence & Optimization 

Identify and implement opportunities to improve operational efficiency, reduce costs, and enhance service quality across the agency network . Drive continuous improvement initiatives that deliver measurable financial impact Challenge existing processes and recommend innovative solutions to enhance profitability and productivity Lead the standardization of financial definitions, accounting practices, and operational processes across the diverse agency network

Systems & Digital Transformation 

Support the implementation of new ERP systems, financial reporting tools, and digital solutions to enhance efficiency and data accuracy Collaborate with IT and operations teams to optimize reporting system functionality and user adoption Champion data-driven decision-making through improved reporting capabilities

Stakeholder Engagement & Support 

Provide expert guidance, training, and support to agency finance teams to elevate their financial management capabilities Build strong collaborative relationships with agency managers, acting as a trusted advisor on financial matters Facilitate knowledge sharing and capability building across the network

Requirements - 

Minimum 2-3 years of managerial experience in finance/controlling roles within: A large, reputable independent shipping agency, OR an agency owned by a container shipping line (This shipping agency background is mandatory) Independent position for at least 1-2 years, not only being one of many members of the controlling team Bachelors degree in finance, Accounting, Business Administration, or related field Professional accounting qualification (ACCA, CPA, CA, CIMA) is highly desirable

Technical Expertise

Strong understanding of shipping agency operations, including commercial processes, disbursement cycles, and operational workflows Solid knowledge of agency accounting principles, including line reconciliation, principal settlements, and treasury management Demonstrated proficiency with ERP systems (SAP, Oracle, or similar) and local accounting software Advanced Microsoft Excel skills, including financial modelling and data analysis Experience with business intelligence tools (Power BI) is a plus

Analytical & Problem-Solving Skills 

Proven track record in performance monitoring, financial analysis, or process improvement projects. Exceptional analytical capability to analyze performance reports beyond surface-level variances, uncover root causes, and drive issues to closure Strategic mindset with ability to translate financial insights into business recommendations Strong attention to detail with commitment to accuracy and data integrity

Interpersonal & Communication Skills 

Business-level English proficiency (written and spoken) is essential Excellent communication skills with ability to present complex financial information clearly to non-finance stakeholders Strong influencing and stakeholder management capabilities Demonstrated ability to work effectively in a multicultural, geographically dispersed environment Self-motivated and capable of working independently with minimal supervision

Personal Attributes 

Results-oriented with a track record of delivering measurable business impact Adaptable and comfortable working in a dynamic, fast-paced environment High integrity with strong ethical standards Collaborative team player with a proactive, solutions-focused approach

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