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- To perform opening and closingprocedures according to the shift.
- To inspectpool areas at start, during and at the end of the shift to ensurethat the set up of the department is in accordance with establishedstandard.
- To ensure that standards aremaintained at a superior level on a dailybasis.
- To execute the standards of Recreationin the set-up of amenities (changing rooms) as well as poolchairs.
- To re-arrange furniture layout whenevernecessary.
- To distribute the towels andamenities needed.
- To monitor, maintainscleanliness, sanitation and organization of the poolareas.
- To work in close coordination with otherteam members to ensure smooth operations.
- Toprovide a courteous, professional, efficient and flexible serviceat all times.
- To establish a rapport withguests, providing guest recognition and good customerrelationships.
- To respond to guest enquiries onpool activities as well as on kid's club and otherinformation regarding the facility and services of theHotel.
- To Control in-house guests and eventualoutside visitors.
- To escort arriving guest torequested area (pool).
- To anticipateguest's needs, respond promptly and acknowledge allguests, however busy and whatever time ofday.
- Maintain positive guest relations at alltimes.
- To maintain pool, including properchemical PH rate for the purpose of maintaining the facilities andcomplying with mandated health andrequirements.
- To assist lifeguards inmaintaining swimming pool equipment for the purpose of ensuring theequipment is in proper working condition.
- Toreport technical difficulties to the maintenancedepartment.
- To control inventory oftowels.
- To Control inventory of poolgames.
- To Report any damage immediately to thesupervisor or the Manager.
- To support theordering of pool supplies.
- To ensure a highstandard of personal appearance and hygiene as well as wear thecorrect uniform and nametag at all times.
- Toattend briefings, as required and contribute to all staff meetings,Departmental and Hotel trainings as scheduled and other relatedactivities
- To interact with other departmentsto provide additional or specialized guestservices.
- To know and adhere strictly to Lost& Found procedures.
- To report to thesupervisor and/or Manager any sickness or unusual behaviour ofguests.
- Is responsible for the pool informationboard set-up.
- Minimum of one-year experience in thesame position in a 5 Luxury Hotel.
- Basicknowledge of detergents and pool cleaningmethods
Pool Attendant - Dubai, United Arab Emirates - Hotel Chadstone Melbourne MGallery
Description
JobResponsibilities
Qualifications
EDUCATION& EXPERIENCE