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· **Job Title: Guest Service Agent - Front Office** · **Location:** Abu Dhabi, UAE · **Company:** Prestigious Hotel Chain · **Salary:** Competitive, negotiable based on experience · **Benefits:** · - Free duty meals · - Housing accommodation · - Air tickets back home every 2 yea ...
Abu Dhabi, Abu Dhabi, United Arab Emirates د.إ48,000 - د.إ78,000 (AED) per year1 week ago
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A Guest Service Agent accepts and responds to guest and management messages inquiries and emergencies using their knowledge of the hotel facilities services and the local vicinity to quickly respond to the customer. · ...
Abu Dhabi, Abu Dhabi Emirate Full time1 month ago
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We are currently looking for dynamic Front Office professionals to provide professional service to our guests ensuring their stay will become a memorable experienceOffer consistently professional friendly warm and engaging serviceGive a warm welcome and check in guests taking int ...
Abu Dhabi, Abu Dhabi Emirate1 month ago
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A Guest Service Agent accepts delivers and responds to guest and management messages enquiries and emergencies using their knowledge of the hotel facilities services. · ...
Abu Dhabi Full time3 weeks ago
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A Royal Service Agent responds to guest requests in a timely and professional manner · ...
Abu Dhabi, Abu Dhabi, United Arab Emirates2 weeks ago
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Answer guest requests via telephone, email, chat, and mobile communication devices. · ...
Abu Dhabi, United Arab Emirates1 week ago
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A Guest Service Agent accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, · and the local vicinity to quickly respond to the customer.Your role directly impacts Guest satisfaction a ...
Abu Dhabi Full time1 month ago
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A Guest Service Agent accepts, delivers and responds to guest and management messages enquiries and emergencies using their knowledge of the hotel facilities services and the local vicinity to quickly respond to the customer. · Respond promptly and efficiently to Guest requests i ...
Abu Dhabi Full time1 month ago
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Job Description · PRIMARY RESPONSIBILITIES: · Guest Service Responsibilities · The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. · The Service Center Agent must ensure that all ta ...
Abu Dhabi1 week ago
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Perform a wide range of airport services (e.g. guest / baggage handling, check in and boarding operations, tickets and boarding passes screening) to ensure high quality services are delivered to all guests in compliance with safety, quality and operational objectives. · ...
Abu Dhabi Full time1 month ago
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We are currently looking for dynamic and self motivated professionals who want to move their careers forward. · To provide professional and customer focused service to our guests ensuring their stay will become a memorable experience. Offer consistently professional friendly warm ...
Abu Dhabi2 weeks ago
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Prestige Valet Parking seeks a Customer Service Agent to support valet parking operations and ensure a smooth customer experience. · ...
Abu Dhabi1 month ago
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An opportunity has risen at Saadiyat Beach Club for a Customer Service Agent / Telephone Operator. The position requires the ability to ensure that the customers who shall contact the club and inquire about any information are taken care of in an efficient manner over the telepho ...
Abu Dhabi2 weeks ago
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A Guest Service Agent accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. · What will I be doing? · As a Guest Service Age ...
Abu Dhabi د.إ48,000 - د.إ78,000 (AED) per year Full time5 days ago
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The Customer Service Representative is responsible for contacting inbound leads quickly, enriching them with all required clarity fields, and validating their interest before transferring them to Sales.This position ensures that Sales only receives qualified and correctly classif ...
Abu Dhabi1 month ago
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Answer guest requests via telephone email chat and mobile communication devices operate telephone switchboard process guest requests for wake up calls and connecting and directing calls to appropriate extension receive record and relay messages accurately log all guest requests o ...
Abu Dhabi Full time2 weeks ago
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+Answer questions and process guest requests via telephone, email, chat, and mobile devices +Provide information to guests about room features and local areas of interest +Assist guests with accessing internet and guestroom entertainment +Follow all company policies and procedure ...
Abu Dhabi1 month ago
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Answer guest requests and questions via telephone and email. · ...
Abu Dhabi Full time1 month ago
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Answer guest requests and questions via telephone, email, chat and mobile devices. Operate the telephone switchboard and assist guests with accessing internet and guestroom entertainment. · ...
Abu Dhabi2 weeks ago
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The Royal Service Agent provides exceptional guest service at Fairmont Bab Al Bahr resort. · Respond to all guest requests in a timely and professional manner · Coordinate and relay guest requests using the Royal Service system · ...
Abu Dhabi1 month ago
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The Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the hotel. · ...
Abu Dhabi, United Arab Emirates1 week ago
At Your Service Agent - abu dhabi - Le Meridien
Description
POSITION SUMMARY
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake‑up calls, and connect and direct calls to the appropriate extension. Receive, record, and relay messages accurately.
Log all guest requests or issues into the computer, contact appropriate individual or department (e.g., bellperson, housekeeping), and follow up with the guest to ensure their request has been resolved to their satisfaction.
Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection, and record transactions in a point‑of‑sale system. Assist guests with accessing the internet and guest‑room entertainment.Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support the team to reach common goals. Comply with quality assurance expectations and standards.Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by Supervisors.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non‑discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life.
Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination.
We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team.If you appreciate connecting with like‑minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien.
In joining Le Méridien, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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