Food & Beverage Associate - Abu Dhabi, United Arab Emirates - Farah Experiences

Farah Experiences
Farah Experiences
Verified Company
Abu Dhabi, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

Job Scope:
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  • To understand and adhere to all company standards, up to and including mission statements, values and standard operating procedures related to your job description.
  • To display an open body posture, helpful and cheerful attitude while communicating effectively with our guests and fellow Colleagues in order to support Farah Strategy and Values.
  • All colleagues will comply with company grooming standards and dress codes as set out by the company at all times.
  • To represent and promote Miral Experiences in a positive manner at all times in order to maintain a professional brand image to all concerned stakeholders.
  • To help, collectively to achieve Department and Company objectives, action plans and key performance indicators.
  • To enforce and adhere to all UAE laws, Health, Safety & Environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management in order to minimize risk and maintain a clean safe and hygienic environment for all Guests and Colleagues
  • To engage each Guest as a unique individual and listen attentively to their requests.
  • To adhere to all emergency procedures, ensuring Guest safety and participate in an emergency drills and evacuations as necessary.
  • To greet Guests as they arrive in accordance to standard operating procedures set out by the company.
  • To answer questions regarding the menu and making suggestions regarding food choices by menu location.
  • To upsell drinks before meals, side orders that complement the main dishes, and suggesting non alcoholic beverages or alcoholic beverages including wine.
  • To relay food orders to the kitchen and serve courses within sequence as specified by local standard operating procedure.
  • To conduct all restaurant opening and restaurant closing procedures according to Pre
  • Set Standard Operating Procedures as defined by the company.
  • To utilize the correct serving techniques for all types of food and beverages offered on the menu in a specific location as set out by standard operating procedures.
  • When designated as a host to introduce the waiter/waitress that will be attending to the guests.
  • To service tables in the restaurant area ensuring a clean and presentable environment for our guests.
  • To be fully aware and knowledgeable of all products sold in F&B Outlets in order to promote, suggest and upsell products to our guests according to standard operating procedures.


  • Good Housekeeping

  • To ensure the condiment stands are kept fully stocked and replenished as required.
  • To clean regularly equipment, machinery and dispensers in accordance with outlet checklists and standard operating procedures.
  • To sweep /mop floors in the outlet as required in accordance with standard operating procedures.
  • To collect stock from the Warehouse and delivering to the outlet as required by team leader, supervisor or manager.
  • To actively interact with guests and encourage them to view the restaurant menu, enticing them with offers or promotions in line with company strategy.
  • To seat guests at the table and providing them with a menu and information about the style of service.
  • To manage the waiting list should the restaurant become full to capacity,
  • To maintain a safe and clean working environment by complying with company rules and HACCP procedures as set out in standard operating procedures.
  • Should attend and pass all legally food safety courses (example: Essential Food Safety Training/ EFST).
  • To manage lost & found items adhering to company's lost & found policy.
  • To uphold integrity by understanding and adhering to all proper wristbands handling, cash handling and point of sales procedures in order to contribute to the success of the organization.
  • To be fully aware and knowledgeable of all products, activities and service sold not only in F&B outlets but overall in order to promote ,suggest and up sell these products to the Guests which will in turn increase revenue, per cap and Guest satisfaction.
  • To operate cash register (POS System) in accordance with Standard Operating Procedures.
  • To keep the register area neat and stocked with necessary supplies as set out in the standard operating procedures.
  • To be responsible for the cash float throughout your shift and ensuring it balances correctly at the conclusion of the shift as set out in the standard operating procedures.
  • To be responsible for remitting the daily sales to cash control as set out in the standard operating procedures.
  • To adhere to company's overage & shortage policy as set out in the standard operating procedures.
  • To use machinery, equipment or dangerous substances in accordance with training and instruction received as defined as set out in standard operating procedures.
  • To assist in other areas of the outlet, such as cleaningup, shelf stocking, or keeping items displayed in an orderly manner.
  • To participate fully in all training and continual assessment projects held by the foo
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