Hilton - Abu Dhabi

e-Commerce Manager (BB-685F9)

Found in: Neuvoo Premium AE


Job Role: e-Commerce Manager

Due to the current VISA RESTRICTIONS onlycandidates from within the UAE with a current UAE Residence Visacan be considered for this vacancy 

e-Commerce Manager is a point of contact for all thingssocial, including Online Reputation Management, content, strategy,and the daily upkeep of active social channels.

  • Ensuring all negativeTripAdvisor reviews (1-3 reviews) are responded to and providingrespective departments with operations insights
  • Setting up and managing your hotel’s socialmedia accounts and replying to guests’ comments andreviews in a timely manner
  • Incorporatingsocial media into your hotel’s marketing strategy andinto all marketing campaigns as deemed appropriate
  • Being aware of communications from the Hilton Social Teamwhen it comes to crisis communications, announcements and socialmedia recommendations
  • Following enterprise andbrand guidelines and best practices to optimize your social mediapresence, while paying close attention to legalguidelines
  • Posting on each social mediachannel at least once per month in order to keep channels activeand consistent
  • Empowering your guests orunfamiliar travelers with resources and information about yourproperty and local area

Tosuccessfully fill this role, you should maintain the attitude,behaviors, skills, and values that follow:

  • Excellent communication skills
  • Highlevel of IT skills, including Excel, PowerPoint, andWord
  • Proactive approach to meeting deadlinesand targets
  • Excellent organizational andadministration skills

It would beadvantageous in this position for you to demonstrate the followingcapabilities and distinctions:

  • Previous experience in a sales role
  • Relevant degree, in a sales or business discipline, froman academic institution


calendar_today5 days ago

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location_onAbu Dhabi, United Arab Emirates

work Hilton - Abu Dhabi

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