Description:

Job Role: Customer ServiceExecutive

Job Details:

• Respond promptly, handle and resolve customer inquiries,complaints.
• Provide pricing and deliveryinformation.
• Obtain and evaluate all relevantinformation to handle product and service inquiries.
• Organize workflow to meet customer timeframes.
• Process orders and requests.
• Keeprecords of customer interactions and transactions.
• Direct requests and unresolved issues to the designatedresource.

JobRequirements:

• Bachelor degreeholder.
• At least two years of experience insales support / customer service.
• Dedicatedteam player with ability to work under pressure and deliverresults
• Knowledge of customer serviceprinciples and practices.
• Able to workindependently with minimum supervision.