Sumaco Group

Customer Service Representative (BB-EDACD)

Found in: Neuvoo Premium AE

Description:
  • Maintaining a positive,empathetic and professional attitude toward customers at alltimes.
  • Responding promptly to customerinquiries.
  • Communicating with customersthrough various channels.
  • Acknowledging andresolving customer complaints.
  • Knowing ourproducts inside and out so that you can answerquestions.
  • Processing orders, forms,applications, and requests.
  • Keeping records ofcustomer interactions, transactions, comments andcomplaints.
  • Communicating and coordinatingwith colleagues as necessary.
  • Providingfeedback on the efficiency of the customer serviceprocess.
  • Managing a team of junior customerservice representatives.
  • Ensure customersatisfaction and provide professional customer support.

calendar_today11 hours ago

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location_onAbu Dhabi, United Arab Emirates

work Sumaco Group

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