Customer Service Representative (BB-EDACD)
Found in: Neuvoo Premium AE
- Maintaining a positive,empathetic and professional attitude toward customers at alltimes.
- Responding promptly to customerinquiries.
- Communicating with customersthrough various channels.
- Acknowledging andresolving customer complaints.
- Knowing ourproducts inside and out so that you can answerquestions.
- Processing orders, forms,applications, and requests.
- Keeping records ofcustomer interactions, transactions, comments andcomplaints.
- Communicating and coordinatingwith colleagues as necessary.
- Providingfeedback on the efficiency of the customer serviceprocess.
- Managing a team of junior customerservice representatives.
- Ensure customersatisfaction and provide professional customer support.
calendar_today11 hours ago
location_onAbu Dhabi, United Arab Emirates
work Sumaco Group