Profile Recruitment

Marketing and Collection Officer (BB-54590)

Found in: Neuvoo Premium AE

Description:

Job Role: Marketing and CollectionOfficer

Responsibilities:

  • Using various skip tracing methods to locateclients.
  • Interviewing clients telephonicallyto establish their ability to pay debt.
  • Overcoming stall tactics and objections, and suggestingsources of money for debt payments.
  • Encouraging clients to utilize payment options such ascredit cards, and securing information for administrative servicesto process.
  • Ensuring ACH requests areprocessed correctly.
  • Negotiating settlementsby arranging clients’ payments over longer timespan.
  • Confirming clients’information and payment agreements.
  • Informingmanagement regarding effectiveness of strategies for variousaccounts.
  • Complying with applicable laws,regulations, policies and procedures.

Requirements:

  • High SchoolDiploma, GED, or suitable equivalent.
  • Previouswork experience in customer service, sales, collections or relatedfield.
  • Excellent knowledge of collectionprocesses.
  • Excellent verbal communication,negotiation and people skills.
  • Outstandingphone etiquette.
  • Proficient computerskills.
  • Proficient mathematicalskills.
  • Resilient with impoliteclients

calendar_today6 days ago

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location_onAbu Dhabi, United Arab Emirates

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