Description:

Job Duties:
• To oversee andcontrol daily tasks when on duty.
• To supervise allagents and develop them in order to handle Reservations tasksproperly.
• To assistReservations Manager to operate the department.
• To handle allgroup tours/ conventions from the initial blockage to the roominglists.
• To record allReservations neatly and accurately on prescribed forms.
• To file neatly allupdated correspondences chronologically, first and thenalphabetically.
• To handle thetelex machine in sending outgoing Reservations telexes.
• To record allReservations neatly and accurately on prescribed forms.
• To update the PMSimmediately and accurately if there s any changes.
• To handle theReservations correspondence accurately and neatly.
• Promptly prepareany Reservations report. Requirements:
• Essential andoptional requirements
• To workeffectively in a stressful environment.
• To communicatewell with others.
• Effectively dealwith guests, customers and visitors.
• To acceptconstructive criticism from supervisors.
• To change activityfrequently and cope with interruptions.