Found in: Neuvoo Premium AE
- About the Role As the firstcontact person to the school, the receptionist ensures positivecustomers satisfaction during all interactions with existing andpotential parents, visitors, staff and students. Provide the fullrange of information within the category requested (location,curriculum, admission procedure - including the booking of tours,tour information, administration, structure etc..) to ensure thedelivery of a quality customer service experience to all callers orvisitors to the school
- Respond to telephonecalls and enquiries courteously and be able to direct calls toappropriate school personnel as part of the customer serviceprovision for the school. Relate courteously with visitors andprovide the appropriate welcome to the school to ensure a positivecustomer service experience.
- Maintain a callerand visitor database to track volumes on a monthly basis and act asa source of marketing for lead generation. Complete administrationand secretarial tasks as assigned to support the broader Front ofHouse team to achieve their objectives. Ensure the GEMS policies,procedures and codes of conduct are followed at alltimes.
calendar_today4 days ago
location_onDubai, United Arab Emirates
work GEMS Education