Commercial Bank of Dubai

Customer DD Manager (BB-A1ACC)

Found in: Neuvoo Premium AE

Description:

Job Purpose: • The role holder isresponsible for managing the Customer Due Diligence (CDD) Unitwithin the wider Compliance team and providing subject matterexpertise to senior management and business units. • Therole holder shall also manage the allocation of high-risk customerprofiles received from the business for account opening in order toconduct a review of their KYC information and determine whether itis in line with the Bank’s risk appetite. .PrincipleAccountabilities: • Day-to-day management of the high-riskcustomer profiles received from the Business for account opening.The role holder will allocate the customer profiles to be reviewedand assessed against the Bank’s policies and proceduresbased on the staff workload and the complexity of the case.• Approve the account opening for customers risk rated ashigh within the agreed turnaround time. • Prepare periodicKYC Management Information (MI) reports to provide the Head ofCompliance with an update on the operations and effectiveness ofthe unit. Act as a senior referral point for KYC matters.• Support the Head of Compliance as the primary contactfor KYC and customer due diligence related matters. •Ensure that the Account Opening Forms (AOFs) and KYC checklists forall customers are up to date and in line with all applicableregulations. • Ensure that all related policies andprocedures are regularly reviewed, updated and communicated torelevant stakeholders as required. • Ensure that the teamoperates efficiently and adheres to internal procedures. •Manage the Quality Control reviews of customer’s profilesto assess the effectiveness of the Bank’s KYC ongoing duediligence process. • Define and manage the internalprocedures for the Compliance CDD team to ensure consistency whilereviewing high-risk customer profiles. • Provide guidanceto the Compliance CDD team on their review of high-risk customers.Support the team on how to validate the clients’ KYC riskprofile and raise any points of concern. • Support theCompliance CDD team in their review of customer profiles when casesreceived are higher than the average or when there are staffingconstraints that could limit the team’s capacity.• Supervise the exception handling process in place tomanage cases where required KYC information might not be available(either temporarily or permanently) for the Bank or identifiedmight indicate a heightened risk of financial crime. •Supervise the Manual Override process in place to override thesystem generated customer risk scoring, where a higher risk ratingis seen more appropriate after conducting the customer duediligence. • Support the AML/CFT team with client exitrequests for financial crime reasons and engage with the Businessto further review the escalated cases. • Participate inthe delivery of KYC related training to relevant staff throughworkshops or face-to-face awareness sessions Qualifications:• Bachelor's Degree as a minimum from a recognizeduniversity. • CAMS or ICA or CFCS or CRCMP or otherAML/CDD certificates is preferred. Experience: • At least6+ years of experience in the banking/financial services sector(and three in a Customer Due Diligence (CDD) role). Skills:• Good understanding and awareness of financial crimeregulatory requirements and international best practice. •Experience in analyzing and interpreting relevant regulations andregulatory requirements. • Analytical and attention todetail. • Problem identification and solving skills.• Good written and oral communication. •Management skills: ability to lead a team and manageperformance

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location_onDubai, United Arab Emirates

work Commercial Bank of Dubai

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