American University of Ras Al Khaimah

Admissions Outreach Specialist (BB-387D8)

Found in: Neuvoo Premium AE

Description:

JobPurpose

The Admissions OutreachSpecialist is responsible for assisting the Manager of theDepartment of Admissions and Student Outreach in expanding thescope and quality of AURAK external relationships with schools andother designated entities. The individuals in this role will have astrong focus on customer service and process development. Majorresponsibilities include responding to interactions, providingcustomer service, including handling inquiries and contactingexternal schools and other entities as designated. The positionmust provide related feedback, prioritize tasks and tracking andreporting contact trends. This position will be a main point ofcontact for schools and entities from which AURAK recruits newstudents. The Admissions Outreach Specialist will be the liaisonfor each respective area and be responsible for staying currentwith all changes; ensuring communication is disseminated toappropriate personnel and resolving problematic issues in a timelymanner.

Minimum Qualification andEducation

Essential: DiplomaLevel Education Required, Professional Certifications Preferred,Bachelor’s Degree Preferred

Required Knowledge andSkills

Knowledge of theeducational structure of the United Arab Emirates, ExcellentEnglish and Arabic communication skills, Analytic problem solving,independent, fast learner, and ability to work underpressure.

WorkExperience

Essential: At least 3years or more in government, business, or education.

Language proficiencyrequired

Essential: ExcellentEnglish and Arabic skills

Competencies

Service Excellence
Professional Ethics andIntegrity
Problem-solving
TimeManagement
Teamwork

Reporting line

Associate Provost of EnrollmentManagement

calendar_today1 day ago

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location_onRas Al-Khaimah, United Arab Emirates

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