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    Hospitality Manager - Dubai, الإمارات العربية المتحدة - C Cruise lines

    C Cruise lines
    C Cruise lines Dubai, الإمارات العربية المتحدة

    منذ أسبوع

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    تم النشر بواسطة:
    Ferdinad Luna
    Ferdinad Luna

    RECRUIT MANAGER
    دوام كامل د.إ5,500 - د.إ7,500 لكل شهر السياحة/السفر/الضيافة
    وصف

    We are looking to hire a dynamic hospitality manager to join our company. In this role, your duties will include coordinating daily hospitality activities and operations, supervising staff members, and adhering to a high level of customer service.

    To ensure success as a hospitality manager, you should have an exceptional understanding of the hospitality industry and display an aptitude for customer service. Ultimately, a top-notch hospitality manager should have excellent managerial skills and the ability to communicate with personnel and customers effectively.

    Hospitality Manager Responsibilities:

    • Planning, organizing, and managing the daily operations of the hospitality staff to ensure efficiency.
    • Supervising staff members and communicating the importance of customer satisfaction.
    • Checking the quantity and quality of supplies and equipment on a daily basis, such as guest amenities.
    • Maintaining a high standard of customer service according to company operating procedures.
    • Attending to any complaints logged by guests in a professional and timely manner.
    • Performing monthly evaluations of staff members according to performance and participation.
    • Preparing the monthly budget of the hospitality division and creating expenditure reports for senior management review.
    • Working with the human resources department to recruit and train new personnel.
    • Determining the future goals of the hospitality division by studying market trends and working with the marketing team.

    Hospitality Manager Requirements:

    • Bachelor’s degree in hospitality management, business, office administration, or relevant field.
    • At least 5 years of experience working in the hospitality industry.
    • Exceptional knowledge of standard hospitality practices and procedures.
    • Excellent managerial skills and the ability to lead, motivate, and communicate with staff members.
    • The ability to work well under pressure in a fast-paced environment.
    • Solid knowledge of customer service and the ability to resolve conflict in a calm and professional manner.
    • Excellent organizational skills.
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